We have a well-trained
staff with many years of
refractive experience.

Expert Eye Center Staff

Dr. Furlong has dedicated his practice to refractive surgery and has assembled a well-trained staff to educate and care for his patients throughout the entire surgery process.


Dr. Patricia Shen – Clinical Director
Dr. Patricia Shen, a glaucoma certified optometrist, has been in practice since 2000 specializing in refractive and cataract surgery management. With a background in corneal subspecialty, Dr. Shen is an integral part of the Furlong Vision Correction team in providing the latest technologies and advanced treatments for patients. Dr. Shen offers her expertise and personal attention to ensure that each patient’s experience at Furlong Vision Correction is a most pleasant one. “I joined Furlong Vision Correction in 2009 and I am delighted to be a part of such a great team. I look forward to meeting each and every patient and helping them achieve the best surgical experience at our office.” Dr. Shen graduated from the University of California, Berkeley with a Bachelor of Science degree and completed her Doctor of Optometry at the State University of New York, College of Optometry.


Dr. Parul Patel - Affiliate Relations ManagerDr. Parul Patel – Affiliate Relations Manager
Dr. Patel received her B.S. in Biology from Loyola University in Chicago and her doctorate from the University of Houston College of Optometry. She has been working in the refractive surgery field since 1999. The clinical knowledge and patient skills she has obtained throughout her career in working at private and nationwide refractive surgery centers in Chicago, LA and the Bay Area, makes her an asset to our team. As the optometric Affiliate Relations Manager for Furlong Vision Correction, Dr. Patel plays a key role in developing and strengthening the relationships between our practice and our referring doctors throughout the Bay Area. She works closely with our partnering doctors to educate them on our advanced technologies and the services we offer, provide them with the necessary materials and tools to refer patients and make the co-management process seamless for their clinics and their patients. Dr. Patel also offers marketing suggestions to increase LASIK awareness in OD offices and coordinates continuing education events for our optometric partners.


Carla S. Monaghan, COA - Clinical and Surgical Team Manager/Ophthalmic TechnicianCarla S. Monaghan, COA
Clinical and Surgical Team Manager/Ophthalmic Technician
Carla Monaghan has enjoyed working in the field of ophthalmology for over 15 years. She first worked alongside Dr. Furlong in 1996 at the Gimbel Eye Centre in Canada while Dr. Furlong was completing a full-year LASIK fellowship. In 2005, Carla attained her Certified Ophthalmic Assistant designation, specializing in Ophthalmic Surgical Assisting. Never shy to face a new challenge, Carla jumped at the opportunity to move to California to work with Dr. Furlong again. Carla loves working with patients and being part of a specialized team of professionals dedicated to excellence in patient care. We celebrated Carla’s 10-year anniversary with Furlong Vision Correction in 2016 and look forward to many more!


Dana Jimenez- Valassis, COA Clinical and Surgical Team ManagerDana Jimenez – Valassis, COA
Clinical and Surgical Team Manager
Dana Jimenez-Valassis started her ophthalmic career at Furlong Vision Correction in 2008.  Her background as a medical receptionist and patient counselor, as well as her knowledge, dedication and leadership make her an ideal match for our practice.  Dana is a Certified Ophthalmic Assistant, leading the Furlong Vision Correction team of ophthalmic technicians to provide the best quality of service and care – voted Best Place for LASIK in Silicon Valley for eleven years!  Helping patients throughout their vision correction experience and the change it makes in their lives is what she truly enjoys.  “Before joining Furlong Vision Correction, I wasn’t sure what type of medical field I would fit into as a career. Now after being here, I realize what a difference vision correction makes.”  Having had Custom PRK in 2013, Dana knows what patients are feeling and the amazing quality of life these procedures can offer.

Dana is happily married with three sons and a daughter. She lives in Milpitas and is active in the sporting community, volunteering as a softball coach for her daughter’s team and assisting organizations that support her children’s dreams of being successful student athletes.  She also enjoys camping and spending time with her family.


Lorie McKellar – Office Manager

Lorie comes to the Furlong Vision Correction with more than 20 years of medical office experience. Lorie’s previous position, as administrative manager at an ambulatory surgery center in Phoenix, Arizona , was combined with creating an atmosphere for medical staff  and employees to provide excellent care, along with compassion,  that exceeded their patients’ expectations. Lorie and her husband love hockey and are hoping the Sharks always have a great season. In their free time, they love to visit their daughters and grandchildren in Katy, Texas or spend time in Chicago where their son lives.  One of Lorie’s favorite quotes is by Herb Brooks: “Great moments are born from great opportunities.” Lorie is honored to be part of the Furlong Vision Correction Team. She is committed to helping in the community and making a difference in people’s lives.


Carole Stanford - Patient Care ManagerCarole Stanford – Patient Care Manager
Carole has over 20 years of experience in clinic management, customer service and staff training in the field of Ophthalmology. She has trained surgeons, nationwide, on the usage of lasers to perform LASIK and Cataract surgery with Advanced Lifestyle Lenses. Prior to joining Furlong Vision Correction, she was a clinical trainer for several medical device companies. Carole loves what she does and believes that we don’t just perform medical procedures – we make dreams come true! “I have been directly involved in over 50,000 procedures and that experience has allowed me to recognize an outstanding surgeon when I see one. When I made the choice to come to Furlong Vision Correction, I knew I had made the right choice.”


Michelle Smith - Patient CounselorMichelle Smith – Patient Counselor
Before joining Furlong Vision Correction, Michelle spent many years in the customer service medical field. When Michelle joined the practice in 2005, she loved putting people at ease and calming their pre-surgery jitters at the front desk. Now a patient counselor, Michelle enjoys working closely with patients educating and helping them through their laser vision correction process. “I love being a part of a great team dedicated to our patient’s care and seeing the transformation our patients make when retiring their contacts or glasses for their new pair of eyes. It’s truly is amazing!” We celebrated Michelle’s 10-year anniversary with Furlong Vision Correction in 2015 and look forward to many more!


Julia Most - Patient CounselorJulia Most – Patient Counselor
Julia grew up in the East Bay and has a long love of eye care as her parents are both optometrists. She is very excited to grow with our team and learn more about the life-changing opportunities that surgery brings. Julia completed her bachelor’s degree at the University of British Columbia in Vancouver and studied abroad as well in Santiago, Chile. She enjoys traveling and is thrilled to participate in every patient’s journey to better sight.


Philippe Estrada - Patient CounselorPhilippe Estrada – Patient Counselor
Philippe began working in the optometry field in 2013. The joy of making a difference in people’s lives as they experience the results is what Philippe is passionate about. While working for a private doctor Philippe developed a passion for helping patients receive the best care and assistance, Philippe is pursuing a degree in Social Work at San Jose State. An avid sports fan Philippe enjoys playing and watching basketball, football and baseball. His favorite teams are the Golden State Warriors, San Francisco Giants and Oakland Raiders. He is excited and honored to be a part of the Furlong Vision Correction team.


Douglas Ebbink – Patient Counselor
Douglas began working in the optometry field in 2014 – examining, cleaning and testing the power of individual lenses for cataract patients. Douglas had LASIK in 2015 and he was overwhelmed with happiness and excitement for his new vision.  He now loves helping patients reach the same conclusion. Douglas moved to San Jose from Southern California and he is an avid Los Angeles Kings fan. In his spare time, he enjoys hiking, swimming and dancing. One of his goals is to learn as many languages as he can and eventually travel the world without any language or vision barriers!


Noelle Tolentino – Patient Counselor
Noelle has been in the optometry field for over 14 years. She loves patient care and helping her patients get their best vision to live their lives to the fullest. Noelle has her AA Degree in Human Development and is currently pursuing her BS Degree in Public Service. In her spare time, Noelle likes to volunteer for various outreach projects, watch movies, write songs and explore new places with her husband and dog, PB. One of the reasons Noelle wanted to join the Furlong Vision Correction team was because she loved the entire experience she received from Dr. Furlong and his team as a PRK patient in 2008. She is excited to be a part of the team that holds patient care to the highest bar and can’t wait to see the lives that will be changed here.


Hilda Zamora - Ophthalmic Technician

Hilda Zamora – Ophthalmic Technician
Hilda loves to greet each patient with a warm and friendly smile and that’s why her motto is: “smiles are contagious, be a carrier!” Before becoming an ophthalmic technician, Hilda was a medical administrative assistant excelling in customer service. She is fluent in Spanish, which allows her the opportunity to guide Spanish-speaking patients through their first steps in visiting the office. Giving patients the best possible care is top priority at Furlong Vision Correction and Hilda is thrilled to be a part of our dedicated eye care team. Hilda was born and raised in the Bay Area and is a huge Raiders fan. In addition to watching her favorite football team, she loves spending time with very active and close-knit family.


Noelle Tolentino – Patient Counselor
Noelle has been in the optometry field for over 14 years. She loves patient care and helping her patients get their best vision to live their lives to the fullest. Noelle has her AA Degree in Human Development and is currently pursuing her BS Degree in Public Service. In her spare time, Noelle likes to volunteer for various outreach projects, watch movies, write songs and explore new places with her husband and dog, PB. One of the reasons Noelle wanted to join the Furlong Vision Correction team was because she loved the entire experience she received from Dr. Furlong and his team as a PRK patient in 2008. She is excited to be a part of the team that holds patient care to the highest bar and can’t wait to see the lives that will be changed here.


Sierra Brazil - Ophthalmic Technician

Sierra Brazil – Ophthalmic Technician
Sierra grew up in Modesto and moved to San Jose in 2016 to explore more opportunities in the medical field. Sierra passed the state board exam to become a registered medical assistant in 2016 and attended Carrington College in San Jose, graduating as a surgical technologist in 2018. She loves the challenges of working in the medical field and is passionate about patient care and ensuring that each patient has a great experience. “I feel very honored to be working at FVC knowing that every day I am part of changing a life.” When Sierra is not changing patients’ lives she loves spending time with her son and daughter.


Sunny Duong - Ophthalmic TechnicianSunny Duong – Ophthalmic Technician
Sunny has been in the medical field since 2012. With a great interest in the field of optometry, he is very excited to be an ophthalmic technician at Furlong Vision Correction. Helping patients throughout the whole process of regaining their vision is important to him. “The look on a patient’s face after surgery and during their one day follow-up appointment is one of the most rewarding things of all for me.” With the support of a team committed to excellence behind him, Sunny is dedicated to providing personalized patient care.


Andres Villagrana - Ophthalmic TechnicianAndres Villagrana – Ophthalmic Technician
Andres, a San Jose native, has always been interested in the medical field and worked for six months at the Regional Medical Center as an aide in the Emergency Room. While working at East Hills Vision Care Optometry, Andres saw ophthalmology as being the most unique field for a career. Andres’ interest in surgical ophthalmology grew when viewing his first eye procedure.

Andres is very committed to patient care and always looks forward to helping patients receive their best surgical results and experience. He also volunteers for community health programs. “I am honored to form and advance my career here at Furlong Vision Correction.“


Shade Hassan - Intake Call CoordinatorShade Hassan – Intake Call Coordinator
Shade brought many years of phone and customer service experience to Furlong Vision Correction. She loves helping patients through their initial experience with her customer service skills. Shade was born and raised in San Jose. In her free time, she likes to spend time with her niece and travel. “I am extremely happy to be apart of a supporting team” and to work with doctors who care so much about their patients and staff.”


Sonia Vasquez - Front Desk ReceptionistSonia Vasquez – Front Desk Receptionist
Sonia was born and raised in the Bay Area. She studied medical billing insurance and coding at Bryman College, graduating in 2004.  Sonia started her career in optometry and ophthalmology in 2006. “I love quality time with my family, I love to cook and I really have a passion to help patients and establish great relationships. I’m extremely excited about being part of the Furlong team.”


Melody Feria - Front Desk Receptionist

Melody Feria – Front Desk Receptionist
Melody, who speaks fluent Spanish, was born and raised in San Jose and was a competitive swimmer and water polo player at Willow Glen High School She still loves being in or near the water, especially with her daughter, Kali Rose.  Melody attended Central County Occupational Center, earning a certificate in Medical Assistance and after working as a Senior Sales Assistant for event planning, she was very excited to join the Furlong Vision Correction team. “I always knew that I wanted to work in the medical field, since I am naturally a very nurturing person and I care about well-being and enjoy helping others. To be able to say that I work for a practice that changes peoples’ lives is truly amazing and I feel beyond blessed to be here.”


Maria Lucio – Administrative Assistant
Originally from Arizona, Maria moved to the Bay Area in 1997. Maria has a long history and background in the medical field including patient and guest services, prior authorizations, insurance verification, scheduling and data entry. “I’m very passionate about what I do and I love working with people and being part of Dr. Furlong’s team.”


Robin Schirle - Financial AdministratorRobin Schirle – Financial Administrator
Robin received her education in medical billing and accounting from Bryman College, graduating in 2007. She began her career working as a medical administrative assistant while perfecting her skills in medical billing, accounting and patient services. While working in the medical field was satisfying, she craved to be part of a team that made more of a difference in people’s lives. When she came on board as Financial Administrator at Furlong Vision Correction in March 2014, she knew it was the perfect fit. Robin enjoys working closely with the staff to make sure the billing process runs smoothly so patients have a pleasant experience even after they leave the office. It’s great hearing all of the success stories from Dr. Furlong’s patients and seeing the smiles on their faces. When Robin is out of the office, she enjoys spending time with her husband and two-year-old son, cooking and catching up on her favorite shows.


Erin Grannis – Financial Administrator
Erin, a San Jose native, is very experienced in account management in a variety of fields, including medical billing. She completed her Associates in Accounting in 2018 from the University of Phoenix. “I like being the port of call for patients when they run up against issues with their accounts. Being able to take that stress off of a patient’s shoulders makes me feel successful every day. I am proud to work with a team of professionals who work diligently to provide the best standard of care to every patient.” When Erin is not working she loves to read fiction novels and her current favorite is The Rook by Daniel O’Malley. She also loves spending time with her family and participating in volunteer work in her community.


Matt Feltz - Executive DirectorMatt Feltz – Executive Director
Matt comes to Furlong Vision Correction with over 20 years of experience in physician practice management, medical imaging business and technology consulting and project portfolio and operations management. Over the last four years, Matt was practice administrator for a multi-physician retina practice and chief operating officer for a large oncology and urology group. Matt’s passion is to provide world-class patient care through inspirational leadership, continuous process improvement and leveraging the latest technology. “My reward is the satisfaction that comes from supporting a team of professionals who are committed to achieving the best outcomes for our patients. We know that our patients have choices when it comes to choosing a refractive surgeon, and we strive to provide the best customer service and quality of care for every patient we serve.” Matt received his B.A. from U.C. Santa Barbara and earned his M.B.A from St. Mary’s College.

Lauren S.
Downtown, Campbell, CA

3/28/2018
Yelp

Dr. Furlong and his entire staff have changed my life! After 11 years of dealing with contacts and glasses, I finally took the Lasik plunge and am SO thankful I did! Dr. Furlong and his staff were so informative, friendly, and reassuring. They made everything so easy and made me feel 100% comfortable...

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Nlramesh R.
Mount Hope KS

4/7/2018
Yelp

Amazing doctors and staff.  Dr. Mona Sane did my cataract surgery and she was absolutely awesome!! The staff at Dr. Furlong's and at the surgery center were super professional and you just knew you were going to be alright at the end of the procedure.  The post op care was just excellent !! If...

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McKinley S.
Marina, CA

2/16/2018
Yelp

I had Lasik 1 year ago and I am still amazed by how well I can see. I have worn glasses and contacts for many years.  I could see well with my contacts so I was expecting to see like that after Lasik. What I didn't expect, was how much better I see now after Lasik. The quality is SO MUCH BETTER. I...

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Kim M.
Santa Clara, CA

1/30/2018
Yelp

This review is long overdue. I actually had my surgery done about a year ago. I had been told for several years from various optometrists I would never be able to even have the surgery because of an eye condition. But when I started to see Dr. Ratra at Dr. Gold & Associates, she referred me to...

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Jennifer B.
Prescott, AZ

1/16/2018
Yelp

In October I underwent LASIK surgery with Dr. Furlong and his staff and I couldn't be happier. It has been life changing after 23 years of wearing contacts and glasses. I had a high astigmatism prescription and at my first last post op checkup about a two months post op I was at -20/20 in the left...

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Rosa M.
Monterey, CA

12/6/2017
Yelp

I got referred to Dr.Furlong by my optometrist. She couldn't have referred me to a better doctor. I had LASIK done less than a week ago & I am beyond amazed with the results. I've worn glasses for 15 years & contacts for 13 years. I was a bit nervous the day of surgery but Dr.Furlong...

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Leah F.
San Francisco, CA

9/29/2017
Yelp

Gotta pay my overdue Yelp gratitude here. Furlong has an all-star staff. Carol specifically is a wonderful human being and professional. They're prepared for every possible scenario. My story varies slightly from others in that I did experience bad halos/glares for roughly 2 weeks following surgery (which is...

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Matt C.
Fullerton, CA

7/29/2017
Yelp

Dr. Furlong was a recommendation from my optometrist. My first visit was fast and easy. My optometrist had already done my dilation so they just needed to take measurements and double check that I was a candidate. Everyone was very professional and friendly. I was nervous about everything but my patient counselor...

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Shilpi R.
Sunnyvale, CA

10/11/2017
Yelp

I recently had LASIK done with Dr. Furlong and it was an amazing experience. I wanted to have LASIK so that I could wake up first thing in the morning and not worry about contacts or glasses! As an optometrist myself I knew the ins and outs a little bit more but everything was on point! Their waiting room is always...

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Gabriel N.
Union City, CA

4/19/2017
Yelp

This has easily been one of the best decisions I have made in my life. After having glasses for most of my life, it's crazy to think I can now wake up and see clearly. I was referred here by my optometrist, Dr. Toy, in early 2016. I came for the free consultation where Dr. Furlong and his staff determined that I...

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Randy M.
San Jose, CA

6/15/2016
Yelp

Five stars.  Why?  I was suffering from rapidly progressing cataracts at the relatively young age of 37.  I was forced to take time off of work until the first surgery was complete.  My left eye had deteriorated from 20/300 in January to "hand motion (I could see light differences and movement only)" the day...

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Himi A.
Fremont, CA

9/30/2017
Yelp

My lasik surgery experience at the center was fabulous! The staff is very friendly, customer service is great! Interaction with Dr. Furlong was directly in the surgery room. Everything was very smooth and the location is super hygienic and has the top technology.

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Betty M.
San Francisco, CA

3/30/2017
Yelp

Just got my lasik surgery done last week by Dr. Furlong, and so far so good! I got referred to Dr. Furlong from my optometrist. A little pricier than competitors, but it's YOUR EYES, not the situation to be looking for a discount. They take a lot of time to make sure that you're comfortable and informed, and the...

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Jennifer H.
Fremont, CA

2/11/2017
Yelp

One of the best decisions I've made in my life! It took me about 2 years before I actually made a decision and not to sound super corny or anything... I should've done it sooner! It's definitely easier saying that knowing my LASIK surgery went well so I completely understand anyone's fear or hesitation with...

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A S.
Sunnyvale, CA

8/17/2017
Yelp

My mom had cataract surgery with with Furlong Vision this past month. It was a smooth experience.  She had one eye done first, followed by the second eye a few weeks later.  She saw Dr. Furlong for consultation in June.  He gave her a detailed exam and performed various scans.  She decided to go with femto laser...

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Leigh B.
Half Moon Bay, CA

8/8/2017
Yelp

Dr.Furlong did PRK for my insanely farsighted eyes in September 2016. I am now seeing 20/20!!! I couldn't be happier with the results. I also appreciated that he was honest when he didn't recommend PRK for my thin corneas... better safe than sorry! Thanks again, best money I could have spent on myself.

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Mike B.
Santa Cruz, CA

4/12/2017
Yelp

I rarely write reviews on Yelp, but for something as important as LASIK, I did a lot of research & visited several places in Silicon Valley. I recommend you do too! You get what you pay for...don't budget on your eyes! You want the best technology & an experienced & personable  Doctor. Dr. Furlong is...

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Yee L.
Palo Alto, CA

4/22/2017
Yelp

Super thorough and professional.  The staff accurately explained exactly what to expect and answered all my questions in an even-handed way with lots of detail about risks and benefits.

Theres no guarantee of results, but turns out my vision was corrected to better than 20/20 and I'm very happy with the results.

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Voted Best LASIK Doctor by Santa Cruz Good TimesTwice named a Premiere Cataract Surgeon by Ocular Surgery NewsSponsor of Santa Clara County Optometric SocietyJefferson Award - the "Nobel Prize" for community and public service for the Furlong Vision Correction Gift of Sight programOfficial laser vision correction and eye surgeon and Legacy Partner of the San Jose Earthquakes